Tony Issac

 Business Analyst

WELCOME

www.tonyissac.com


Hello, I introduce myself as a results-oriented professional, over 10 Plus years of demonstrated career success, developing and executing diverse responsibilities in the areas of systems and technology. Possess broad-based managerial experience in systems design, configuration management, people management, implementations, roll-outs and support. Took various initiates to optimize the lean resources to meet broader business requirements within the timelines and reduced cost.
Have Domain Expertise and functional experience on multiple industry verticals like Banking & Investments, IT Sourcing, Telecommunication, Power Projects, Distribution, Wholesale/ Retail, Logistics with large corporates in India, Mid East & Africa. Achievements in managing multiple strategic IT initiatives involving re-engineering of business processes and enterprise applications. Excel in Project management, ITIL Oriented Support Service delivery, cost benefit analysis, setting IT Plans & Policies, Internal Service Level Agreements, Vendor Management and implementing best practices.
Currently lead the IT and Application Team for a multinational Petrochemical company based in UAE. Accountable for end-to-end management of Business Applications, IT infra-structure, Telephony/ Communications and IT Service delivery. 
Involved in implementation, Rollouts & Support of Business Intelligence & Oracle’s JD Edwards Enterprises One General Accounting, Accounts Payable, Accounts Receivable, HR Payroll, Job Costing, Contract Billing, Sales, Purchases and Inventory modules with experience in studying user/In house Client requirements, BA & mapping requirements to modules and providing appropriate solutions after Gap Analysis; implementing the same with necessary work around and customization's; imparting training to the Power Users and day to day Issue Resolution and various integrity checks and CNC etc within the Group.